Account Manager - Renewals (West)

📋 Description

• Drive Revenue & Retention: Collaborate with account teams to identify whitespace, manage
• Secure & Negotiate Renewals: Build relationships with economic buyers and decision-makers
• Mitigate Churn: Proactively identify at-risk accounts and develop strategic plans to reduce churn
• Deliver Expansion: Grow revenue through renewals, increase product consumption (BCM), and convert
• Improve Customer Relationships: Collaborate with account executives on key accounts, coordinate
• Increase Customer Adoption: Support onboarding, health checks, and enablement sessions to

🎯 Requirements

• 5+ years of experience in a quota-carrying role, managing renewals or customer success, closing
• Proven ability to build deep, strategic relationships with technical and non-technical contacts
• Experience analyzing data and building, interpreting datasets to recognize success.
• History of identifying customer goals and leading value discussions that drive growth and retention.
• Excellent written and verbal communication skills to build strong relationships.
• Skill in prioritization and time management to renew contracts early and on track.

🎁 Benefits

• Healthcare benefits
• Dental benefits
• Vision benefits
• Parental leave and planning
• Mental health benefits
• 401(k) plan and match