Account Manager, Scale

📋 Description

• Own a portfolio of mid market ANZ customers with renewal, upsell and cross-sell ownership
• Prioritise ruthlessly across the book to focus on growth or risk
• Generate expansion pipeline via usage analysis and whitespace mapping
• Build durable relationships with marketing, CRM and digital leadership
• Partner with Customer Success for account plans and business reviews
• Develop tailored commercial proposals and lead renewals/expansion negotiations

🎯 Requirements

• 5+ years SaaS sales or account management with revenue growth
• Minimum 3 years owning SaaS relationships end to end (renewals/upsell/expansion)
• Experience managing portfolios with ACVs 150K–500K
• Proven track record of exceeding targets in fast growth envs
• Ability to sell to senior marketing, CRM and digital stakeholders
• Experience in Martech/Adtech/CX space (CRM, marketing automation, analytics, email, content)

🎁 Benefits

• Competitive compensation, may include equity
• RETIREMENT and ESPP
• Flexible PTO and comprehensive health plans
• Professional development and learning stipend
• Great place to work culture and community initiatives