Account Manager, Seller

📋 Description

• Manage your book of business with AEs to grow adoption and loyalty.
• Build trusted relationships to improve efficiency and reduce costs.
• Drive customer success, satisfaction, and value for LeafLink marketplace.
• Expand client usage via proactive outreach, training, and check-ins.
• Retain revenue and pursue cross-sell/upsell opportunities.
• Collaborate with Sales/Marketing/Product/Support to deliver great experiences.

🎯 Requirements

• Business degree or equivalent in account management.
• 3+ years consultative customer-facing in enterprise SaaS/FinTech.
• 2+ years communicating technical software to VIPs/end users.
• Understanding of cannabis industry landscape.
• Proficiency in payment cycles and inventory management.
• Excellent communication and relationship-building skills.

🎁 Benefits

• Flexible PTO
• Stock option plan
• 5 Days of Volunteer Time Off (VTO)
• 401k plan
• Comprehensive health coverage (medical, dental, vision)
• Commuter benefits through FSA