Account Manager / Senior Account Manager - Business Information

📋 Description

• Serve customers by providing product and service information and resolving product and service
• Attract potential customers by answering product and service questions and suggesting information
• Be in contact with clients and partners on product or service problems, clarifying the customer’s
• Timely resolution of customer grievances within turnaround time indicated in contracts
• Coordinate with Legal / Compliance departments in resolution of regulator complaints
• Deliver final contracts, endorsements, and invoices to clients and partners and handle any related

🎯 Requirements

• Demonstrates proactive attitude with client focus
• Ability to complete tasks accurately and on time with minimum supervision
• Demonstrates teamwork both within function and across functions to achieve overall company goals
• Able to understand problems and effectively communicate solutions to commercials/customers
• Sound knowledge of processes, guidelines, and client requirements
• Pursues continuous improvement by seeking ways to develop products, services, or processes

🎁 Benefits

• Flexible working model after the 6th month
• Great place to work: central and modern office
• Opportunities to learn: budget every year for training, languages platform, e-learning platform
• Career opportunities: opportunity to build career locally and internationally in a large global
• Health care