Account Manager, SMB

📋 Description

• Remote role; US-resident.
• Lead growth of SMB customers via upsell opportunities.
• Educate customers on upgrades and adding users.
• Proactively meet customers to understand processes and challenges.
• Perform product demos to showcase features.
• Build a pipeline of opportunities with reliable forecasts.

🎯 Requirements

• 3+ years in account management, sales, or similar.
• Thrive in high-volume, fast-paced environments.
• Growth-focused mindset; eager to advance beyond SMB.
• Highly self-driven and adaptable; can shift priorities quickly.
• Prioritize value over features; solve customer challenges.
• Excellent written and verbal communication; SaaS/tech exp; Salesforce a plus.

🎁 Benefits

• Equity and other benefits.
• Career growth and learning opportunities.
• Remote-friendly culture and flexible collaboration.
• Equal-opportunity employer with inclusive culture.
• Fast-paced team that values ideas and initiative.