Account Manager, SME & Growth

📋 Description

• Drive upsell and cross-sell strategy for your portfolio to exceed quarterly expansion targets and
• Become a power-user of the Airwallex platform and act as a product advisor, recommending optimal
• Manage a high-volume portfolio of 50+ accounts, implementing a structured framework to identify and
• Partner with Product and Engineering to translate customer requirements into actionable product
• Help build and refine the Account Management "playbook" for France, ensuring scalable onboarding
• Proactively monitor account health and product usage metrics to mitigate churn and ensure long-term

🎯 Requirements

• Native or bilingual fluency in French and professional proficiency in English.
• At least 5 years of Account Management or Sales experience managing SME or Mid-Market portfolios.
• Deep understanding of Fintech or Payments (card issuing, acquiring, FX, or global payment rails is
• Proven track record of meeting and exceeding sales or upsell targets, with a revenue-driven mindset.
• Strong operational rigor with the ability to multi-task and prioritize across 50+ accounts.
• Product-first mindset and comfortable discussing API documentation, payment flows, and technical

🎁 Benefits

• Equal opportunity employer
• Accommodation for disabilities or special needs