Account Manager, SME & Growth (Southeast Asia)

📋 Description

• Build relationships; cover portfolio and client needs.
• Identify opportunities; maximize wallet share and platform usage.
• Educate and activate; teach customers to leverage Airwallex products.
• Champion customer needs; voice of the customer within Airwallex.
• Advocate for Airwallex; partner of choice in focus industries.

🎯 Requirements

• Strong hustle; driven to achieve KPIs.
• Customer engagement; engage with customers to understand needs.
• Relationship builder; collaborative with internal/external teams.
• English communication; strong verbal and written.
• Problem-solving; address and resolve customer issues.
• Collaborative; team player who tackles challenges.
• Tech-savviness; comfortable with using new software/tools.
• Industry experience; >1 year in account management.
• SE Asia language proficiency a plus.
• Startup/fintech exposure preferred.