Account Manager, Solo (Italy)

📋 Description

• Drive Net Revenue Retention (NRR) through strategic account planning and proactive customer
• Utilize data and customer feedback to analyze book of business and formulate a plan on customer
• Use a mix of service and sales skills to manage the doctor experience during critical moments of
• Identify and execute upsell and cross-sell opportunities within the book of business
• Drive activations of more users/doctors within a practice
• Drive sales of additional scanners within a practice

🎯 Requirements

• 6+ years of experience in the dental industry in Sales, Account Management, Customer Success, or
• Track record of upselling and growing an account portfolio
• Established and managed relationships with multiple stakeholders at small to medium sized businesses
• Enjoy talking on the phone with clients for over 60% of the day
• Desire to understand customer's pain points deeply
• Comfortable analyzing data and using dashboards to inform decisions and outreach

🎁 Benefits

• Healthcare
• Dental
• Mental health support
• Parental planning resources
• Retirement savings options
• Generous paid time off