Account Manager, US

📋 Description

• Develop a deep understanding of our business, our cloud management platform, support and services
• Maintain knowledge, context and ownership of the customers you are responsible for and own
• Manage customer-related support escalations to resolution, ensuring customer satisfaction is of the
• Negotiate and close long-term commitments with key stakeholders, balancing the requirements of the
• Identify new workload opportunities within Customer's Cloud Environment / SaaS solutions.
• Establish a regular cadence with the complete portfolio of your customers as part of your book of

🎯 Requirements

• 2+ years of experience in an Account Management/Customer Success/Customer Engineering role.
• 3+ years experience at a technology company.
• Strong verbal/written communication skills.
• Strong technical skills that enable you to engage productively with technical teams, and ability to
• Great operational/administration skills, analytical, detail-oriented and able to zoom in/out from
• A desire to grow within the organization and continuously broaden your skill sets.

🎁 Benefits

• Unlimited Vacation
• Flexible Working Options
• Health Insurance
• Parental Leave
• Employee Stock Option Plan
• Home Office Allowance