Account Operations Specialist - Spanish Proficiency Required

📋 Description

• Assist Account Manager with carrier relationships and selection
• Negotiate rates and schedule shipments
• Use HERO software for tracking and management
• Maintain contact with carriers for smooth delivery
• Review carrier performance for future shipments
• Act as liaison between clients, carriers, and shippers

🎯 Requirements

• High school diploma or GED required; bachelor’s degree preferred
• Bilingual English/Spanish proficiency required (communicate effectively in both English and Spanish
• 1+ year in freight brokerage or logistics preferred
• Strong customer service and communication skills
• Detail-oriented with the ability to multitask
• Motivated and thrives in a fast-paced environment

🎁 Benefits

• Competitive benefits package
• Unlimited earning potential
• Medical/dental/vision benefits
• Life and disability insurance
• Matching 401(k) Plan
• Paid time off