Motive

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Account Support Analyst

Added

8 days ago

Location

🌍 Asia

Type

Full time

Salary

Salary not provided

Related skills

crm salesforce google sheets salesloft cpq

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📋 Description

Main contact for OM for Enterprise & Strategic Accounts.
Liaise between sales and internal teams for a smooth quote-to-cash.
Support OM-related queries from quoting through delivery.
Coordinate with Finance, Fulfillment, and Support to resolve issues.
Process RMAs and manage orders/shipments.
Maintain accurate customer and order data in Salesforce and Zuora.

🎯 Requirements

Strong understanding of quote-to-cash processes.
Excellent verbal and written communication.
Attention to detail and data accuracy.
Problem-solving and proactive issue resolution.
Adaptable in fast-paced, high-volume environments.
System proficiency: Salesforce, Zuora, Google Sheets, Salesloft.

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