Accounts Receivable Associate

📋 Description

• Own a portfolio of brand/retailer accounts; proactive outreach on past-due invoices.
• Lead collections conversations; negotiate to resolve disputes and set payment plans.
• Collaborate with invoicing, operations, and delivery to resolve blockers in real time.
• Follow Slack workflows for updates and hand-offs; reduce manual follow-up.
• Triage tasks in Asana and Zendesk; manage high-volume queue.
• Identify early credit risk signs and escalate before balances become uncollectible.

🎯 Requirements

• 3+ years in B2B collections or high-volume CS.
• Proven ability to manage large portfolios and hit targets.
• Strong negotiation and de-escalation skills.
• Hands-on with Slack, Asana, Zendesk.
• Excel/Google Sheets; pivot tables; AR aging data.
• Experience with AI tools to improve efficiency.
• Excellent written and verbal communication.
• Bachelor's degree or equivalent; BPO/CS background a plus.

🎁 Benefits

• Compensation $22 - $26 hourly
• You’ll work at the fastest growing cannabis startup
• Medical/Dental/Vision offered to all full-time employees.