Accounts Receivable Client Onboarding And Customer Specialist

📋 Description

• Email queue management: maintain 24 business hour SLA; triage new threads.
• Vendor onboarding: validate records, tax IDs, docs; create vendor profiles.
• Resubmit invoices in the billing system per updated client info.
• Escalate urgent requests to appropriate internal teams.
• Ensure all open cases are managed and assigned to AR Lead/Biller.
• NY/EST shift hours; Immediate joiners preferred.

🎯 Requirements

• 1+ years experience in AR, O2C and collections.
• Advanced Excel proficiency.
• Strong analytical skills and keen attention to detail.
• Excellent written and spoken English; cross-time-zone communication.
• Experience with Maxio, NetSuite, Sage Intacct and Salesforce.
• MS Office (Excel/Word) and Google Drive familiarity.