Accounts Receivable & Refunds Specialist

📋 Description

• Address Customer Experience support tickets related to payments, invoicing, and refunds.
• Monitor customer accounts and assist with the application of cash receipts, incoming Wire and ACH
• Preparing daily/monthly journal entries in the ERP system for Cash and A/R transactions.
• Processing Sales Team Requests, Refunds, Credits, Rate adjustments, and other one-off payment
• Identify opportunities to streamline and enhance automation across key accounts payable and
• Sales Tax Exemption maintenance and refund processing in Avalara.

🎯 Requirements

• +3 years of experience in Accounts Receivable, Treasury, Bookkeeping, Customer Support or related
• Familiarity with basic accounting principles and ERP systems (NetSuite or Oracle Fusion).
• Proven experience working with Salesforce (CRM/billing workflows) is required.
• Strong Excel skills and attention to detail in data entry and transaction processing.
• Excellent communication and organizational skills.
• Ability to work independently and prioritize multiple tasks in a fast-paced environment.

🎁 Benefits

• Work with autonomy and efficiency, owning every step of your development.
• Opportunities for learning, growth, and challenging projects.
• Collaborate with a team of great professionals and specialists.
• Remote work environment.
• Customer First Mentality, Bias for Action, Ownership, Humility and Respect, Frugality, Deliver