KnowBe4

1001-5000
39 jobs posted

View company profile →

Please mention that you found this job on tryremotely.com. Thanks & good luck!

Tired of Manually Applying to Jobs?

Let JobCopilot do it for you!

Set your preferences and let your AI copilot handle the job search while you sleep.

Applies for jobs that actually match your skills
Tailors your resume and cover letter automatically
Works 24/7—so you don't have to

Activate JobCopilot

Follow us on LinkedIn!

Advanced Support Technician (Position located in Leeds, England)

Customer Support

Added

23 days ago

Location

🇬🇧 Leeds

Type

Full time

Salary

Salary not provided

Related skills

customer support security technical support security awareness phishing

📋 Description

Provide advanced technical support to KnowBe4 customers
Troubleshoot platform issues and security features
Collaborate with the Customer Support team to resolve cases
Maintain and update internal knowledge base
Assist in incident response and escalation processes
Deliver training and guidance on the KnowBe4 platform

🎯 Requirements

Experience in technical or advanced customer support
Strong problem-solving and communication skills
Familiarity with security awareness tools is a plus
Ability to work on-site in Leeds, UK
Degree required or equivalent practical experience
English language proficiency

Apply on employer's website

This employer gathers applications via their own applicant tracking system.

You will be redirected to an external application form.

Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Customer Support Jobs. Just set your preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.

Activate JobCopilot