Mulberry

51-200 employees
30 jobs posted

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Aftercare Expert (PT 18.75 hours)

Customer Support

Added

24 days ago

Location

🌍 Worldwide

Type

Part time

Salary

Salary not provided

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📋 Description

Process and book in all incoming items for repair or Mulberry Exchange
Identify returned items and complete necessary paperwork
Communicate quotations and lead times to customers
Meet departmental targets
Store items securely and identify them easily
Provide expert recommendations and discuss alternatives

🎯 Requirements

Ability to identify items and understand their routes
Effective verbal and written communication skills
Ability to prioritize and be flexible
Resilience and a calm, positive can-do attitude
Ability to work to and exceed targets
Confidence in dealing with customer queries

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