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1 hour ago
Type
Full time
Salary
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Related skills

gtm customer success saas stakeholder management ai

πŸ“‹ Description

  • Shape the Agent Strategy function and operations at Decagon
  • Build lasting customer partnerships and act as their strategic advisor
  • Co-pilot deployment journeys from scoping to full adoption and value
  • Continuously learn product features and AI industry context
  • Communicate with stakeholders from ICs to C-level executives
  • Collaborate with Product & Engineering to influence the roadmap

🎯 Requirements

  • 4+ years of customer-facing experience in B2B SaaS
  • Experience managing large customers and multi-stakeholder projects
  • Excellent communication and presentation skills; simplify complex concepts
  • Strong interpersonal, persuasion and teamwork skills
  • GTM sales teams and processes understanding
  • Strong technical acumen; coding not required

🎁 Benefits

  • Take what you need vacation policy (UK 25 days statutory leave)
  • Medical, Dental, and Vision benefits for you and your family
  • Life Insurance and Disability Benefits
  • Retirement Plan (e.g., 401K, pension)
  • Parental Leave
  • Fertility and family building benefits through Carrot
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