Agent Strategy Manager

📋 Description

• Play a key role in shaping the Agent Strategy function and laying the groundwork for how it
• Build meaningful and long-lasting partnerships with our customers, and act as your customers'
• Co-pilot with your customers throughout their deployment journey, from early stages of project
• Continuously learn and upskill your expertise in our product features and functionality, as well as
• Expertly communicate with customer stakeholders, from individual contributors all the way to
• Identify and support new projects and initiatives to best support our team and customers

🎯 Requirements

• 4+ years of customer facing experience in a technical and customer facing role in B2B SaaS (e.g.
• Proven experience managing large customers and driving highly visible projects involving multiple
• Excellent communication and presentation skills, with the ability to simplify complex concepts for
• Strong interpersonal, persuasion and teamwork skills
• Business understanding of GTM sales teams and processes
• Strong technical acumen and passion for the overall agent building process (ability to code not

🎁 Benefits

• Medical, Dental, and Vision benefits for you and your family
• Life Insurance and Disability Benefits
• Retirement Plan (e.g., 401K, pension)
• Parental Leave
• Fertility and family building benefits through Carrot
• Monthly stipend to support your wellness, lifestyle, and work-life balance