Ensino médio completo (ensino superior será um diferencial)
Experiência em atendimento B2B
Técnicas de atendimento humanizado e resolutivo
Conhecimento em ferramentas de e-mail e Microsoft Excel
Desejável conhecimento em Zendesk, Salesforce, CSAT, NPS, Microsoft Teams e Outlook
Proatividade, empatia e foco no cliente

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