Added
20 days ago
Type
Full time
Salary
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Related skills

customer success program management ai training workshops

πŸ“‹ Description

  • Own activation and platform success
  • Deeply understand each customer's specific use cases, business objectives, and success metrics
  • Build and co-develop custom AI solutions with customers, translating their specific use cases into
  • Design and execute activation strategies that drive measurable platform adoption and business
  • Implement champion programs, office hours, usage dashboards, customized trainings, and workshops
  • Build champion communities

🎯 Requirements

  • At least 5 years of proven track record owning activation success and driving measurable adoption
  • Deep experience understanding customer use cases: you discover, map, and leverage specific
  • Experience implementing activation strategies: champion programs, office hours, dashboards, and
  • Success building advocate networks and power user communities
  • Ability to connect platform usage to business outcomes and articulate ROI
  • Ability to scope, design, and deliver custom solutions and demos tailored to customer use cases

🎁 Benefits

  • Generous PTO, plus company holidays
  • Medical, dental, and vision coverage for you and your family
  • Paid parental leave for all parents (16 weeks)
  • Fertility and family planning support
  • Early-detection cancer testing through Galleri
  • Flexible spending account and dependent FSA options
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