AI Architect

📋 Description

• Accelerate adoption of BrazeAI capabilities and services by working directly with customers at
• Lead customer engagements focused on driving adoption by running BrazeAI Workshops, AI
• Demonstrate and document best practices, playbooks and AI solutions recipes to existing customers
• Work with customers to identify and prioritize use cases that will drive their business goals.
• Identify technical hurdles for customers looking to adopt BrazeAI, resolve organizational friction
• Recommend Professional Services partners for additional or extended support needs and help

🎯 Requirements

• 4+ years in a customer-facing technical role such as solutions consulting, sales engineering
• Experience working directly with enterprise customers and developing strong, consultative
• Experience running workshops, hackathons, enablement programs, or embedded consulting engagements.
• Experienced with Braze to look at Canvas, Catalog, or strategy and determine opportunities with
• Understanding of how generative AI and agents apply to marketing, including prompt design
• Experience with MCP, LLM tooling, or building skills and templates for AI assistants.

🎁 Benefits

• Competitive compensation that may include equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave
• Professional development supported by formal career pathing, learning platforms, and a yearly