AI Automation Workflow Specialist

📋 Description

• Partner with clinical, care support, operations, and field-based teams to understand day-to-day
• Gather requirements from stakeholders with varying levels of technical fluency and translate real
• Collect structured and informal feedback from clinicians, care support agents, operations staff
• Submit identified opportunities into the team's intake process and collaborate with the AI Platform
• Use approved AI tools, agent platforms, and automation software to configure, build, and deploy
• Write and refine prompts and configure workflow logic within existing platform tooling, templates

🎯 Requirements

• Associate's or Bachelor's degree, or equivalent practical experience
• 1-3 years of experience in business operations, process improvement, workflow automation, or a
• Hands-on experience using AI tools, chatbots, or no-code/low-code automation platforms to build or
• Strong ability to gather requirements from business and clinical stakeholders with varying levels
• Comfortable working within established technical standards, prompt and context templates, and
• Experience documenting workflows and automation configurations clearly for both technical and

🎁 Benefits

• Medical, dental, and vision coverage
• Employer-funded HSA options
• Employer-paid life and disability insurance
• Voluntary illness, accident, and hospitalization coverage
• Access to Matter Health's in-person and virtual care services
• Competitive compensation