AI Operations Engineer, Partnerships

📋 Description

• Design and build agentic workflows that automate partner experience operations: triage, onboarding
• Partner with systems lead to integrate workflows with portal, CRM, enablement stack, finance
• Turn recurring manual work into reliable, monitored automations with guardrails and
• Own the operational health of what you ship: error handling, edge cases, escalation paths, and
• Prototype fast with the team by delivering a working v1 in days
• Establish reusable patterns and teach the team to self-serve on simple workflows

🎯 Requirements

• Hands-on experience building with LLMs and agentic tooling: prompt and workflow design
• Experience across APIs and business systems — CRMs (e.g., Salesforce), partner portals
• Strong automation risk judgment: which steps to own vs. require human check, and graceful failure
• Process instincts: identify bottlenecks and redesign workflows rather than automated replication
• Clear written communication; document what you build for longevity
• 5+ years in operations eng, solutions eng, business systems, RevOps, or similar build-heavy role

🎁 Benefits

• Competitive compensation and benefits
• Optional equity donation matching
• Generous vacation and parental leave
• Flexible working hours
• Office space in San Francisco