AI Product Manager

📋 Description

• Own the customer engagement from discovery through full scope delivery
• Define and document implementation requirements for each account, validated against the customer's
• Own resolution of blockers across support, engineering, and the customer's IT
• Lead the technical implementation of Atlas agents inside customer tenants: data mapping across
• Support the rollout of AI agents alongside an AI native services team leveraging both agentic and
• Own roadmap prioritization of each deployment and reconcile it against broader customer and

🎯 Requirements

• 3-5 years of product management experience with technically complex, integration-heavy software
• Exceptional relationship and communication skills. You build trust quickly with senior
• Experience with AI native services, distributed systems, databases, training ML models, RAG, and
• Hands-on technical fluency: data modeling, APIs and connectors, authentication and DNS
• Sound judgment under ambiguity. You can run a room with senior people, make a recommendation
• Comfort owning outcomes across teams you do not manage, including support, engineering, services

🎁 Benefits

• The starting base salary range for this role is $275,000 - $300,000 USD annually
• Eligible for an annual bonus and participation in Gainsight’s equity program
• Fully covered medical premiums (employee-only)
• Flexible PTO
• 401(k) plan
• Dental and vision coverage