AI Solutions Manager, Digital Native

📋 Description

• Build relationships with AI/ML leaders to drive adoption.
• Conduct discovery to understand goals and propose solutions.
• Collaborate with Solutions and Application Engineering on implementations.
• Lead onboarding workshops and training sessions.
• Run business reviews to show value and identify opportunities.
• Own expansion and renewal cycles across your accounts.

🎯 Requirements

• 2+ years as a SaaS Customer Success Manager.
• Proven expansion/upsell in SMB/Mid-Market.
• Self-starter with customer-first mindset.
• Excellent communication across teams.
• Experience demoing products and translating value.
• Bonus: Familiar with AI/ML or GenAI workflows.

🎁 Benefits

• Medical, dental, vision coverage.
• 401(k) plan with company match.
• Unlimited PTO and parental leave.
• Mental health and wellness programs.
• WFH stipend for co-working spaces.
• In-person options in NYC or SF Bay Area.