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zapier salesforce llm gainsight make

📋 Description

  • Hands-on contributor on the Customer Experience team.
  • Identify high-value AI use cases across the customer lifecycle.
  • Build and maintain agentic workflows and automations.
  • Integrate AI across Salesforce, Gainsight, Gong via APIs.
  • Use n8n, Make, Zapier and LLM APIs to deliver practical solutions.
  • Translate business needs into working automations, not production code.

🎯 Requirements

  • AI fluency; translate agentic capabilities to business value
  • Workflow automation tools: n8n, Make, Zapier
  • Analytical skills for telemetry, usage data, dashboards
  • Strategic communication of AI outcomes to stakeholders
  • Responsible AI deployment judgment and risk awareness
  • Bachelor’s degree or equivalent; CRM experience (Salesforce, Gainsight)
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