Alternance - Responsable de Département (f/h) - La Chapelle St Luc

📋 Description

• Lead the team to deliver exceptional customer service and uphold operational and visual standards
• Manage the department, analyze sales performance, identify business opportunities, set targets and
• Manage team scheduling and ensure store opening and closing routines
• Recruit, onboard and train team members while fostering an inclusive and collaborative culture
• Stay updated on fashion trends, customer preferences and market developments to maintain
• Represent the brand positively in all customer interactions

🎯 Requirements

• Experience in retail management and operations
• Passion for coaching and developing teams
• Experience in planning, analyzing and monitoring sales
• Strong and confident leadership skills
• Comfortable in collaborative and dynamic environments
• Motivated to create exceptional customer experiences

🎁 Benefits

• 25% personal discount across all H&M Group brands
• 13th month bonus
• Variable pay based on company performance
• Employee savings plan
• Retirement bonus program (HIP)
• Health insurance