Analista de CRM II | Salesforce Marketing Cloud (Temporário)

📋 Description

• Plan, build, and implement multichannel customer relationship journeys using email, SMS, WhatsApp
• Develop and manage marketing automation workflows that trigger personalized communications based on
• Monitor and analyze the performance of CRM journeys, identifying trends, opportunities, and areas
• Develop effective audience segmentation strategies to ensure communications reach the right users
• Translate campaign and journey data into actionable insights to improve engagement and
• Collaborate with colleagues and cross-functional teams to troubleshoot challenges, optimize

🎯 Requirements

• Academic background in Information Technology, Software Engineering, Computer Science, or related
• Solid knowledge of digital marketing, marketing automation, CRM strategies, and multichannel
• Practical experience working with Salesforce Marketing Cloud.
• Strong analytical capabilities, able to interpret performance data and translate findings into
• Understanding of audience segmentation, personalization, customer journeys, and
• Strong communication and collaboration skills.

🎁 Benefits

• Temporary employment opportunity with a remote work model.
• Meal/food allowance or access to an on-site restaurant, according to the applicable work model.
• Health insurance.
• Transportation allowance or parking, according to eligibility and work arrangement.
• Private pension plan.
• Profit-sharing program.