Analyst, Customer Trust

📋 Description

• Customer & AE partnership: answer security questions for GTM and customers.
• AI-powered automation: build scalable workflows to speed responses.
• Metrics & reporting: define KPIs and track impact.
• Sales enablement: maintain Trust Center and knowledge base.
• Cross-functional collaboration: align with Product Security, Legal, and GTM.

🎯 Requirements

• 3+ years in information security, customer trust, or security consulting.
• Audit experience navigating complex compliance frameworks.
• Exceptional customer service; explain complex topics to non-tech audiences.
• 1-2+ years leveraging AI models or automation to drive efficiency.
• Strong analytical skills; create dashboards and leadership reporting.
• Comfort with ambiguity and calm under pressure.

🎁 Benefits

• Growth opportunities across personal and professional development.
• Work with AI-powered security platform at scale.
• Mission-driven culture and values focused on impact.