Analyst, Customer Trust

Added
2 hours ago
Type
Full time
Salary
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Related skills

security compliance ai dashboards audits

πŸ“‹ Description

  • Customer & AE partnership: act as technical contact for GTM and security questions.
  • AI-powered automation: use internal tools to improve response efficiency and accuracy.
  • Metrics & reporting: define and track KPIs for Customer Trust; report to leadership.
  • Sales enablement & thought leadership: manage Trust Center and security knowledge base.
  • Cross-functional collaboration: partner with Product Security, Legal, and GTM/Sales.

🎯 Requirements

  • 3+ years in Information Security, Customer Trust, TPM, or Security Consulting.
  • Audit experience navigating complex compliance frameworks and customer-facing controls.
  • Exceptional customer service; explain tech/reg topics to non-tech.
  • 1-2+ years using AI/models or automation to boost program efficiency.
  • Strong analytics; create dashboards and leadership reporting.
  • Comfortable with ambiguity; remains calm and decisive under pressure.

🎁 Benefits

  • Equity
  • Bonus
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