Analyst I - Mission Control

📋 Description

• Monitor Data Exchange issues and research root causes.
• Escalate operational risks by spotting anomalies early.
• Execute runbooks and perform deep analytical research.
• Investigate incidents from detection to root-cause.
• Support cross-functional partners with clear context for escalations.
• Learn payroll/money movement processes to understand business context.

🎯 Requirements

• Bachelor’s degree or 1+ years of relevant experience.
• Exceptional attention to detail for high-precision resolution.
• Ability to prioritize in a fast-paced environment.
• Resourceful problem-solver using available documentation.
• Aptitude for learning basic technical skills (e.g., querying or monitoring tools).
• Strong communication and cross-team collaboration, with flexibility outside hours as needed.

🎁 Benefits

• Exceptional health, vision, and dental care
• Equity ownership
• Life and AD&D, short- and long-term disability
• Employee Assistance Program
• Employee Resource Groups
• Unlimited PTO