Analyst, Quality Assurance

📋 Description

• Reviewing, reproducing, and validating all reported issues for accuracy and completeness
• Determining root ownership using internal tools, logs, and monitoring data
• Ensuring only well-documented, reproducible issues progress to Embedded QA or Product Engineering
• Maintaining structured triage workflows and meeting SLAs during coverage windows, including night
• Automating periodic data pulls and dashboards from Jira and QA systems
• Developing scripts/tools to streamline triage and reporting workflows

🎯 Requirements

• Bachelor’s degree in Computer Science, Engineering, Data, or a related field
• 2+ years of work experience
• Strong analytical skills and root cause identification ability
• Exposure to Jira querying, SQL, Google Sheets, or App Scripts
• An inclination toward automation and data-driven problem-solving
• Excellent written and verbal communication skills

🎁 Benefits

• An incredible team of smart and supportive people
• A competitive compensation package, including attractive medical insurance
• Amazing perks – think catered lunch every day, Ping Pong, etc.
• Daycare/creche facility for kids
• L&D offerings + a free LinkedIn Learning account
• Corporate wellness programs with Headspace