Apartment Resident Relations Specialist - The Debra Metrowest

📋 Description

• Follow AIR's sales process, including prompt follow-up with prospective residents, scheduling and
• Build relationships with prospects and guide them through the leasing process from initial inquiry
• Maintain a track record of consistently meeting or exceeding monthly leasing goals.
• Deliver exceptional customer service to residents, creating positive experiences and meaningful
• Provide leasing support to other AIR communities as needed.
• Contribute to marketing, outreach, and resident engagement initiatives.

🎯 Requirements

• 1+ year sales and customer service experience including reaching sales goals in a fast-paced
• Demonstrated success in goal setting/achievement and following a sales process.
• Excellent customer service skills to address current and future resident needs.
• Flexible schedule with availability to work during our office hours (hours may include weekends and
• Reliable transportation.
• Proficient in reading, writing, and speaking English.

🎁 Benefits

• Paid time off including vacation, sick time, and 14 holidays.
• Medical, dental, vision, and life insurance options, HSA/FSA plans, short and long-term disability
• 25% Rent Discount available.
• 401(k) plan with employer contribution.
• Paid parental leave of up to 16 weeks.
• Tuition assistance program and up to 100% reimbursement for job-related certifications and licenses.