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24 days ago
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Contract
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Related skills

crm contact center conversational ai ivr microsoft dynamics 365

📋 Description

  • Develop and maintain Microsoft Dynamics 365 CRM solutions
  • Build and maintain customer portals and digital applications
  • Manage the full software development lifecycle (requirements to deployment and support)
  • Implement and enhance Dynamics 365 Customer Service capabilities
  • Develop AI-powered solutions using Microsoft Copilot Studio, Contact Center, IVR, conversational
  • Integrate Microsoft Document Intelligence for automated document processing

🎯 Requirements

  • Strong hands-on experience with Microsoft Dynamics CRM and Dynamics 365 applications
  • Experience building Dynamics customer portals or customer-facing applications
  • Strong programming, debugging, troubleshooting, testing, and maintenance skills
  • Full software development lifecycle experience
  • Agile/Scrum experience with sprint-based delivery
  • Cross-functional collaboration experience

🎁 Benefits

  • Remote-first work environment
  • Contract engagement for enterprise modernization
  • Flexible remote work with Eastern Time schedule
  • Exposure to modern Microsoft technologies
  • Professional growth in cloud, automation, and AI
  • Collaborative multidisciplinary environment
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