Added
29 days ago
Type
Contract
Salary
Salary not provided

Related skills

crm customer service contact center ivr microsoft dynamics 365

๐Ÿ“‹ Description

  • Develop and maintain Microsoft Dynamics 365 CRM solutions to meet business and operational
  • Build and maintain customer portals and related digital applications for accessible, reliable
  • Manage the full software development lifecycle: translate requirements into technical designs
  • Implement and enhance Dynamics 365 Customer Service capabilities and integrate modern customer
  • Develop AI-powered solutions, including Microsoft Copilot Studio, Contact Center, IVR
  • Integrate Microsoft Document Intelligence and related technologies to automate document processing

๐ŸŽฏ Requirements

  • Strong hands-on experience developing, enhancing, and supporting Microsoft Dynamics CRM and
  • Experience building and maintaining Dynamics customer portals or comparable customer-facing
  • Strong programming, debugging, troubleshooting, testing, and application maintenance capabilities.
  • Proven ability to contribute throughout the full software development lifecycle, including
  • Familiarity with Agile development methodologies and ability to manage multiple user stories and
  • Experience working with business analysts, QA/testing teams, developers, functional specialists

๐ŸŽ Benefits

  • Remote-first work environment: primarily remote, with occasional hybrid attendance when requested
  • Contract engagement: opportunity to contribute to a significant enterprise application
  • Flexible work location arrangement: remote work available, subject to project requirements and
  • Exposure to modern Microsoft technologies: hands-on with Dynamics 365, customer engagement
  • Professional growth: opportunities to expand expertise in enterprise application development, cloud
  • Collaborative environment: work with multidisciplinary teams including developers, business
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