Application Support Engineer

📋 Description

• Configure applications to meet client needs.
• Provide technical support and deliver user training.
• Identify opportunities for process improvement.
• Collaborate with clients and vendors to resolve challenges.
• Help organisations improve service delivery through technology.

🎯 Requirements

• Excellent verbal and written communication with stakeholders.
• Strong presentation, facilitation, and user training capabilities.
• Experience configuring, administering, or supporting business applications.
• Strong analytical thinking and problem solving to identify root causes.
• Proven customer service and relationship management skills.
• Ability to create clear documentation, user guides, knowledge articles, and process instructions.
• Experience within aged care, disability, healthcare, community services, or not-for-profit organisations.

🎁 Benefits

• Get paid in Australian Dollars
• Medical insurance from day one for you + spouse
• Home office setup allowance to build your workspace
• Internet allowance to stay connected
• Gym & wellness allowance to stay balanced
• Diji Assist – Mental health and counseling support when you need it