Application Support Engineer

📋 Description

• Interface between customers and the Mendix product to ensure satisfaction.
• Resolve platform and product issues for customers.
• Investigate, reproduce, and troubleshoot reported issues.
• Coordinate with Mendix R&D, Product, and Customer Success.
• Autonomous decisions to resolve customer issues.
• Prioritize tasks by severity and business impact.

🎯 Requirements

• Bachelor of Science in Information Systems, Engineering, CS.
• Strong written and verbal communication skills.
• Problem-solving aptitude and analytical skills.
• Highly organized with multitasking abilities.
• Tech interest in Java, JavaScript, APIs, SQL, cloud tech.
• Willing to work from Boston office occasionally.

🎁 Benefits

• Innovative technology on a leading low-code platform.
• Meaningful work with direct customer impact.
• Professional development and continuous learning.
• Collaborative, agile, and inclusive team environment.
• Comprehensive health and wellness benefits.
• Benefits available in your country via a link.