Application Support Engineer

📋 Description

• Manage and prioritize incoming customer support tickets, ensuring timely responses and resolution
• Act as the primary technical contact for customers, providing clear updates, setting expectations
• Investigate application issues by analyzing configurations, customer environments, business
• Read and understand existing codebases, technical documentation, and system designs to identify
• Develop and deploy targeted code fixes using C#/.NET and React/TypeScript across production and
• Configure and troubleshoot core application functionality, including business rules, workflows, and

🎯 Requirements

• Bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent
• Strong troubleshooting and problem-solving skills, with the ability to analyze whether issues
• Working knowledge of C#/.NET, with the ability to read, debug, and modify production-level code.
• Familiarity with React, TypeScript, or JavaScript.
• Comfortable working with SQL and relational databases.
• Experience using development tools such as Visual Studio or VS Code.

🎁 Benefits

• Competitive salary based on experience.
• Remote work opportunity.
• Comprehensive health benefits supporting employee wellbeing.
• Opportunities for career advancement and professional development.
• Experience working with a diverse and global team.
• Exposure to modern software technologies and mission-critical applications.