Application Support Level 2

Added
23 hours ago
Type
Full time
Salary
Salary not provided

Related skills

documentation monitoring incident management servicenow root cause analysis

๐Ÿ“‹ Description

  • Role: Application Support Level 2 (L2) providing advanced technical support for business
  • Act as a bridge between Level 1 support and Level 3 development teams to ensure stability and

๐ŸŽฏ Requirements

  • 2-5 years in Application Support, Technical Support, IT Operations
  • Experience troubleshooting enterprise applications
  • Strong analytical thinking and problem-solving mindset
  • Attention to detail and ability to work under pressure
  • Good communication skills and team collaboration
  • Experience with incident, problem management, and service requests

๐ŸŽ Benefits

  • Global and stable company with SGS leadership in TIC
  • SGS university and campus for continuous learning
  • Multinational environment with colleagues from multiple continents
  • Benefits platform
  • Supportive and inclusive work environment for professional growth
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