Application Support Technician

📋 Description

• Provide day-to-day Tier-2 support and maintenance for business applications and enterprise tools.
• Troubleshoot application issues, identify root causes, and escalate complex incidents when required.
• Perform administration and troubleshooting across MSSQL and open-source databases.
• Support application releases, upgrades, configuration changes, and deployments.
• Assist with structural application changes required during system upgrades.
• Support applications running across Windows and Linux environments.

🎯 Requirements

• 3+ years of experience in application maintenance, application support, or general IT support.
• Hands-on experience supporting client/server applications.
• Good knowledge of database management and administration.
• Experience working in Windows and/or Linux environments.
• Strong troubleshooting and analytical skills.
• Fluent English with strong written and verbal communication skills.

🎁 Benefits

• Work on business-critical applications supporting an international organization.
• Gain exposure to a broad enterprise technology environment spanning applications, databases
• Work alongside experienced technical teams in a structured managed-services environment.
• Opportunity to contribute to operational improvements and special technology projects.
• Potential contract extension based on performance.