Ensono

1,001-5,000 employees
56 jobs posted

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Applications Support Specialist

Added

25 days ago

Location

🇮🇳 Chennai

Type

Full time

Salary

Salary not provided

Related skills

scripting linux sql monitoring unix

Why Job Hunt? Let AI Run Your Business

Describe it — AI builds, launches & grows it.

📋 Description

Respond to and resolve application issues escalated from L1 support within SLAs
Analyze problems, identify root causes, implement solutions
Document incidents, solutions, and workarounds in knowledge base
Identify recurring issues and work with dev teams to fix them
Monitor performance and health of applications and systems
Collaborate with support, development and infra teams on complex issues

🎯 Requirements

Bachelor’s degree in CS/IT or related field
2-5 years in application support or similar role
Strong problem-solving and attention to detail
Proficiency in Linux/Unix, Autosys, SQL, scripting, batch operations
Familiarity with ITIL processes and best practices
Excellent communication and teamwork

🎁 Benefits

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