Applied AI Engineer

📋 Description

• Guide customers through onboarding, development, testing, production deployment, and post-launch support.
• Build custom demos and prototypes to showcase how AssemblyAI's models solve customer use cases.
• Lead technical discovery sessions with prospects and customers to understand requirements.
• Troubleshoot production issues for streaming and async APIs; debug in languages you may not use daily.
• Create proofs-of-concept demonstrating the art of the possible with Speech AI.
• Travel to customer sites for technical workshops and relationship-building (approx. 10-25%).

🎯 Requirements

• Located in or willing to relocate to New York City or San Francisco
• 4+ years of customer-facing experience in highly technical environments
• Strong programming skills in Python and/or TypeScript/JavaScript; able to read/debug other languages
• Excellent written and verbal communication skills
• Experience with web APIs, WebSockets, and real-time data streaming
• Understanding of audio fundamentals (sampling rates, encoding formats, codecs) or willingness to learn quickly

🎁 Benefits

• Remote-first company with NYC office option for in-person collaboration
• Meritocratic culture with ownership and impact
• Opportunities to work across AI research, product, and customer success
• Conferences and industry events representation
• Travel to customer sites and events (roughly 10-25% of time)