Applied AI Lead (Account Management)

📋 Description

• Own complex, strategic accounts; build trusted relationships with executives, clinicians, and
• Pursue the highest-value growth opportunities; independently identify and advance opportunities for
• Lead discovery and solution scoping; run live product demonstrations and initial discovery
• Solve ambiguous deployment challenges; identify root causes, develop practical options, recommend a
• Deliver complex initiatives end to end; coordinate dependencies across customers and internal
• Apply deep product understanding; use Heidi’s products routinely and understand the roadmap

🎯 Requirements

• 5+ years of experience in consultative deployment, account management, management consulting, or a
• A track record of independently resolving ambiguous customer and commercial problems and delivering
• Deep product fluency, including the ability to lead demonstrations and discovery and connect
• Experience building executive-level business cases and transformation plans that lead to investment
• Strong analytical judgment: ability to identify root causes, assess return on investment, and
• Experience coordinating multi-step initiatives across teams, managing dependencies, and identifying

🎁 Benefits

• Generous Healthcare, Dental, and Vision benefit options 90%+ paid for by Heidi
• $100/month Healthy Heidis budget
• $700/year learning & development budget
• Recharge Days after major pushes
• The rare chance to create a global impact as you immerse yourself in one of the leading healthtech