Apprentice - Customer Service - Central Government

📋 Description

• Service customers by determining requirements and answering inquiries
• Process applications and fulfill requests
• Maintain database, records and filing
• Handle calls promptly and professionally with contract knowledge
• Training provided on contract requirements
• Opportunity to learn and develop skills through apprenticeship

🎯 Requirements

• 5 GCSEs including English, Maths and Science
• Excellent telephone skills
• Good keyboard skills
• Microsoft Excel and Word
• Customer Service focus and Verbal Communication
• Organisational skills and ability to multi-task

🎁 Benefits

• Private Medical Cover
• 25 days holiday (FTE) with buy/sell
• 4x basic salary life assurance
• Group Pension Plan with employer contributions
• Flexible benefits
• LinkedIn Learning access