AR Specialist

📋 Description

• Own billing-to-cash for assigned customer accounts from invoicing to payment.
• Monitor AR aging and follow up on overdue payments before collection risk.
• Partner with customers to resolve balances via phone, email, and video.
• Collaborate with Customer Success and Sales to streamline payments.
• Support billing operations and improve invoicing for recurring revenue.
• Navigate complex customer billing systems to resolve discrepancies.

🎯 Requirements

• 2-4 years of accounts receivable, collections, or billing experience.
• Strong Excel skills to track aging, reconcile balances, and report.
• Highly organized; able to manage a full book of accounts.
• Prefers phone contact; clear, professional communication.
• Calm under pressure with clear communication in a small finance team.
• Bonus: prior tech/startup experience.

🎁 Benefits

• Real ownership over a customer account portfolio from day one.
• Direct access to engineers to improve AR processes and tooling.
• Competitive salary, equity, and comprehensive benefits.
• Remote-friendly with preference for Ventura, CA office presence.
• A high-growth, mission-driven environment with measurable impact.