Assistant Operations Manager - Driver Retention and Offline Presence

📋 Description

• Develop driver retention strategies to reduce churn
• Design engagement programs and loyalty initiatives
• Reactivate at-risk and inactive drivers
• Build strong driver community relationships
• Gather driver feedback via surveys and interviews
• Oversee offline branding and field operations

🎯 Requirements

• Bachelor's degree in Industrial Eng or related
• 3+ years leadership in driver ops or logistics
• Willing to work onsite in Paranaque
• Strong analytical skills with Excel/Tableau
• Excellent communication and stakeholder mgmt
• Project management experience