Assistant Store Manager - Ottawa

📋 Description

• Drive store performance through clienteling and on-floor leadership.
• Lead peak periods on the floor, coaching for needs-based service.
• Use KPIs (traffic, CVR, AOV, UPT) to align team focus.
• Lead floor meetings, training, and execution of brand standards.
• Champion a customer-first culture and repeat visits.
• Balance ops excellence with human connection to deliver experience.

🎯 Requirements

• Proven senior retail leader in an upscale or fashion brand.
• Demonstrated ability to lead teams in dynamic environments.
• Strong critical thinking and problem-solving; lead through change.
• People-first leader with passion for developing others.
• Deep understanding of KPIs, planning, merchandising, and labor.
• Tech-savvy with ability to leverage systems and data.

🎁 Benefits

• Base salary plus monthly performance bonus.
• Health benefits from day one and mental wellness support.
• Generous product discounts and Gratis Program.
• GRSP matching up to 3% of pay.
• Parental leave top-up to 80% of salary.
• Career development and advancement opportunities.