Assistant Store Manager - Toronto Premium Outlets

📋 Description

• Drive store performance via clienteling, coaching team to maximize sales.
• Own floor during peak moments; coach for needs-based service and product knowledge.
• Leverage KPIs (traffic, CVR, AOV, UPT) to meet targets.
• Command the floor during peak moments to instill urgency.
• Lead floor meetings, training, and coaching for alignment and performance.
• Champion a customer-first culture that builds trust and loyalty.

🎯 Requirements

• Proven senior retail leadership in upscale brands.
• Demonstrated ability to lead teams in dynamic environments.
• Strong critical thinking and problem solving with bias for action.
• People-first leader who develops others and builds buy-in.
• Deep understanding of planning, merchandising, labour and escalation.
• Understand KPIs and impact on results.

🎁 Benefits

• Competitive pay with base salary plus monthly bonus.
• Health benefits from day one plus mental health and wellness platform.
• Generous Knix product discounts and Gratis Program.
• GRSP retirement matching up to 3%.
• Paid parental leave up to 80%.
• Inclusive, diverse, supportive work environment.