Associate - Account Management

📋 Description

• Process complex benefit administration activities with minimal supervision
• Review claim documentation and determine appropriate next steps
• Contact providers and other stakeholders to obtain required information
• Manage follow-up activities and resolve outstanding requests
• Ensure compliance with quality, productivity, and service-level standards
• Identify and resolve processing exceptions

🎯 Requirements

• Prior experience in International Voice process
• Excellent communication skills
• Experience in US Insurance (Health, Life, Benefits Administration) or US Healthcare Operations
• Freshers with Excellent Communication Skills can also apply
• Good attention to detail
• Ability to follow documented procedures

🎁 Benefits

• Work from Office
• US Rotational Night Shifts
• 5-Day Work Week with Rotational Week-Offs
• Cab Facility Available within a 25 km Radius
• Immediate Joiners Preferred