Associate Account Manager

📋 Description

• Own the commercial relationship for a large number of Upper Emerging Drata customers
• Support renewals and expansion across your book by executing established frameworks
• Identify upsell/cross-sell opportunities and move them forward on/off cycle
• Prioritize your book by growth potential, engagement, renewal timing, and risk
• Partner with Customer Success, Technical Support, Marketing, and leadership to remove roadblocks
• Deliver value-based conversations that show ROI

🎯 Requirements

• 1+ years of success in Account Management, Customer Success, Sales, or similar SaaS role
• Experience supporting renewals or expansion in a recurring revenue environment
• Strong customer management to uncover needs, communicate value, build trust
• Strong organizational and prioritization skills across a high-volume book
• Clear written and verbal communication; tailor messages to audiences
• Experience with Salesforce, Gong, Outreach, Clari, Catalyst, and Google Workspace is a plus

🎁 Benefits

• Equity: stock equity to share in company growth
• Health & Wellness: employer-paid premiums for medical, dental, and vision coverage
• Financial Well-being: 401(k), life and disability insurance, tax-advantaged accounts
• Family Support: paid parental leave and fertility/family-building benefits
• Growth & Development: annual stipends and internal learning opportunities
• Time Off & Flexibility: flexible vacation, holidays, and balance perks